Discover a Dynamic Opportunity! Area Support Shop Manager Role Available Now!
Support Shop Manager
Discover a Dynamic Opportunity! Area Support Shop Manager Role Available Now!
Area Support Shop Manager (Oxfordshire and Berkshire) (TRD4725)

About our Oxfam Shops
Oxfam shops have been in operation since 1948, serving as the cornerstone of the charity and their local community. Their mission is to raise crucial funds and enhance public understanding of our work. These shops are consistently driven by our core values of empowerment, accountability, and inclusiveness, with a strong focus on maximizing revenue. Oxfam shops, which have been in operation since 1948, play a central role in our charity and the community. They serve as a crucial source of funds, while also raising public awareness about our mission. Guided by our values of empowerment, accountability, and inclusiveness, these shops are dedicated to generating maximum revenue.
Oxfam shops have been operating since 1948, serving as the foundation of the charity and their local community. Their goal is to raise essential funds and promote public understanding of their work. These shops consistently uphold the values of empowerment, accountability, and inclusiveness, while also focusing on maximizing profits. Oxfam shops, established in 1948, hold a central role within the charity and the community, acting as a vital source of funds and increasing public awareness of their mission. Following the values of empowerment, accountability, and inclusiveness, these shops are dedicated to generating the highest possible revenue.
Join Our Vibrant Retail Team and Make a Difference!
At Oxfam, our shops have been at the heart of our charity since 1948, contributing significantly to
our mission. Our shops play a crucial role in raising funds and increasing public awareness of our
impactful work, guided by values of empowerment, accountability, and inclusiveness.
Team Purpose:
Be part of our vibrant group aiming to maximize revenue through retail sales, while following the retail strategy and embracing opportunities for growth. As a team member, you will play a crucial role in the core of the charity and community, guided by the values of empowerment, accountability, and inclusiveness. Your responsibilities involve being commercially savvy, imaginative, and forward-thinking to create a substantial influence. Join our dynamic team and maximize income through retail sales, retail strategy, and growth opportunities. As a team member, contribute to the charity and community, guided by empowerment, accountability, and inclusiveness. Be commercially aware, creative, and innovative to make a significant impact.
Job Purpose:
As a key member of the area team, your role is to coordinate and provide operational support to our
shops within a defined geographical area. Covering short-term shop manager absences, you’ll ensure
uninterrupted trading and maximise income generation. No two days are the same – expect variety
and collaboration with diverse communities. This role is a fantastic stretch opportunity for those with
shop manager experience, serving as a potential stepping stone toward an area manager role.
The role will support shop cover in our Oxfam shop network across Oxfordshire and Berkshire. This includes Oxfam Shops in the following geographical area: Wallingford, Henley-on-Thames, Caversham, Marlow, Maidenhead, Reading, Woodley, Wokingham. Whilst travel expenses will be covered, candidates will need to be both willing and able to commit to extensive travel across this defined geographic region

Key Responsibilities:
• Create and maintain inclusive, respectful, and safe environments in the shops.
• Collaborate with Area Manager and shop managers to allocate shop cover effectively.
• Build trusting relationships in each shop to maintain engaged and motivated teams.
• Maximise Net Sales Contribution (NSC) and Gift Aid (GA) in all covered shops to agreed targets.
• Deliver continuous improvement support against specific KPIs.
• Develop and deliver a framework for feedback and handovers.
• Actively contribute to the local community and wider Retail network.
Qualifications:
• Previous retail or operational management experience
• Agile and adaptable working style
• Excellent communication and relationship-building skills
Join us in making a positive impact on communities and showcasing our values in action
Our Values and Commitment to Safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
How to apply
As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.
For full information surrounding DBS and the vacancy, please view the full job description.
A thriving diverse Oxfam:
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.
To do that:
- We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
- We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
- Location:Oxfordshire and Berkshire
- Hours:37.5 hours per week
- Salary:£27,671 per annum
- Region:Shop Operations
- Job Family:Retail
- Division:Retail (Engagement)
- Grade:D
- Job Type:Open ended
- Closing Date:22 June 2024




