Mercy Corps Global Remote Consultancy Opportunities 2026
Mercy Corps is seeking an experienced Chief Technology Mobilization Officer (Consultant) to lead a high-impact enterprise technology assessment that will shape the organization’s future digital transformation strategy. This fully remote consultancy is open to qualified candidates in any country where Mercy Corps is registered and able to employ staff, including the United States, the Netherlands, the United Kingdom, and other eligible locations. The role offers an exceptional opportunity for senior technology executives, digital transformation leaders, and enterprise architects to influence the future of one of the world’s leading humanitarian organizations.
The selected consultant will conduct an organization-wide assessment of Mercy Corps’ digital, data, and technology ecosystem, identify strategic priorities, strengthen enterprise alignment, and prepare a comprehensive transition package for the organization’s future permanent Chief Technology Officer (CTO).
About Mercy Corps
Mercy Corps is a global humanitarian and development organization working in more than 40 countries to help communities overcome crises, build resilience, and create sustainable opportunities. The organization partners with local communities, governments, and organizations to address poverty, conflict, climate change, food insecurity, and other global challenges.
Its work focuses on delivering innovative, community-driven solutions that promote long-term development and resilience.
Position Details
Job Title: Chief Technology Mobilization Officer (Consultant)
Organization: Mercy Corps
Department: Information Technology
Work Location: Remote
Eligible Hiring Locations: United States, United Kingdom, Netherlands, or any country where Mercy Corps is registered and able to employ staff
Employment Type: Consultancy
Travel Requirement: Up to 25% international travel, including travel to challenging operating environments
Work Authorization: Applicants must have the independent legal right to work in the country where they will be hired.
Purpose of the Consultancy
Mercy Corps is undertaking a strategic assessment of its global technology environment to prepare for the appointment of a permanent Chief Technology Officer.
The consultant will:
- Evaluate the organization’s current digital maturity.
- Assess enterprise technology systems.
- Identify operational risks and technology gaps.
- Improve alignment across headquarters, regional offices, and country programmes.
- Recommend short-term stabilization priorities.
- Prepare a comprehensive onboarding package for the future Chief Technology Officer.
Importantly, this consultancy is diagnostic and preparatory and is not intended to develop the organization’s long-term enterprise technology strategy, which will be led by the future permanent CTO.
Key Responsibilities
The successful consultant will lead several strategic workstreams, including:
Enterprise Digital Maturity Assessment
Evaluate Mercy Corps across multiple technology domains, including:
- Digital strategy and governance
- Technology architecture and enterprise systems
- Organizational technology capability
- Service management maturity
- Cybersecurity and enterprise risk
- Data governance and analytics
- Hardware and IT infrastructure
- Business continuity and resilience
- Enterprise platform integration
- Global technology operating model
Technology Landscape Assessment
The consultant will:
- Map enterprise platforms and critical systems.
- Review system interoperability and integrations.
- Assess duplicated tools and technology fragmentation.
- Evaluate opportunities for technology consolidation.
- Examine enterprise identity and access management.
- Review infrastructure supporting headquarters, regional, and country operations.
- Assess options for migrating servers currently housed in Mercy Corps’ Portland office.
Organizational Capability Review
Responsibilities include assessing:
- Technology staffing and skills across global teams.
- Delivery capacity at headquarters, regional, and country levels.
- IT service management maturity.
- Cross-functional collaboration.
- Technology support models.
- Future investment priorities.
Risk and Stabilization Planning
The consultant will identify:
- Critical technology vulnerabilities.
- Cybersecurity risks.
- Governance gaps.
- Operational weaknesses.
- Business continuity risks.
- Immediate stabilization priorities.
- Quick-win opportunities.
- Enterprise technology alignment issues.
Deliverables include an executive heat map identifying high-, medium-, and low-risk areas and a prioritized list of stabilization actions with indicative resource and cost implications.
Strategic Decision Support
The consultant will prepare executive recommendations covering:
- Future technology operating model options.
- Opportunities for outsourcing and offshoring.
- Technology ecosystem improvements.
- Vendor and partner strategies.
- Financial considerations.
- Sequencing of future technology investments.
CTO Transition Package
A major deliverable will be preparing an onboarding package for the incoming Chief Technology Officer, including:
- Enterprise technology diagnostic.
- Risk register.
- Immediate priorities.
- Stakeholder mapping.
- Technology ecosystem overview.
- Strategic opportunities.
- Key constraints and recommendations.
Required Experience
Mercy Corps is seeking an accomplished senior technology leader with expertise in:
- Enterprise digital transformation.
- Chief Technology Officer or Chief Information Officer leadership.
- Technology strategy.
- Enterprise architecture.
- Digital governance.
- Cybersecurity.
- Data management.
- IT infrastructure.
- Organizational change management.
- Global technology operations.
- Stakeholder engagement.
- International development or multinational organizations.
Candidates should have extensive experience leading complex enterprise technology transformation initiatives across geographically distributed organizations.
Working Environment
This is a remote consultancy that may require international travel to Mercy Corps offices and programme locations.
Travel may include:
- Developing countries.
- Humanitarian response settings.
- Areas with limited infrastructure.
- Locations with restricted movement or security considerations.
Professional Development
Mercy Corps encourages continuous learning by allowing team members to dedicate approximately 5% of their working time to professional learning and development activities.
The organization also promotes collaboration, innovation, and knowledge sharing across global teams.
Diversity, Equity and Safeguarding
Mercy Corps is committed to:
- Equal employment opportunities.
- Diversity and inclusion.
- Ethical recruitment.
- Prevention of sexual exploitation and abuse.
- Child safeguarding.
- Respectful workplace practices.
- Professional conduct.
- Accountability to programme participants and communities.
The organization also states that AI-generated responses, virtual assistants, real-time transcription tools, and other AI technologies are not permitted during online interviews, except where approved as a reasonable accommodation for a disability.
Why Apply?
This consultancy provides a unique opportunity to influence the future technology direction of one of the world’s largest humanitarian organizations. The successful consultant will work directly with executive leadership, shape enterprise-wide digital transformation priorities, and help establish the foundation for Mercy Corps’ next generation of technology leadership while contributing to global humanitarian impact.
How to Apply
Interested candidates should:
- Visit the official Mercy Corps careers website.
- Review the consultancy requirements and eligibility criteria.
- Prepare an updated CV and any required supporting documents.
- Complete the online application through the Mercy Corps recruitment portal.
- Submit your application before the advertised closing date (if applicable).
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